In a desire to be effective and fair to clients and therapists the following policies are honoured
I kindly ask that you speak softly while in the office and silence any electronic devices during your visit as not to disturb sessions in progress.
- Should you cancel within 24 hours = you are responsible for 50% of the full session cost
- Should you no call/no show = you are responsible for 75% of the full session cost
Gift Certificate and Series Holders
- Should you cancel within 24 hours = 50% of the gift certificate or series session is forfeit
- Should you no call/no show = the gift certificate or series session is forfeit
Third Party Voucher Holders
- Should you cancel within 24 hours = your voucher is forfeit
- Should you no call/no show = you are responsible for an additional 50% of the voucher price and the voucher is forfeit
Late Arrivals If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. I usually have enough space between clients to accommodate delays so that you won't feel rushed, however this is not always the case. Regardless of the length of the treatment actually given, you will be responsible for the full session's rate.
Gift Certificates are non-refundable and expire on the date stated when purchased.
Please call with any questions or concerns. I look forward to seeing you!