Office Etiquette In order to promote a peaceful atmosphere and ensure that sessions in progress are not disturbed, we kindly ask that you:
~ Switch electronic devices to Silent or Off before entering the office
~ Use a soft (library) voice
~ If you need to make or receive a call, please step into the hallway
~ Close doors gently
~ Please refrain from smoking immediately before your appointment
Cancellations Life, I know! However, if you must cancel your treatment, please be sure to give 24-hour notice so I have time to fill the appointment. Should you not arrive for your scheduled appointment there will be a charge for 75% of the service price. Cancellations within the 24 hour period before carry a charge of 50% of the service price if I am unable to fill the appointment. This may seem a lot for a service you didn't receive, however, with limited or no notification, I'm allowed no opportunity to recoup by offering the time slot to someone else. Unfortunately, my bill collectors don't care why you can't make it, though I try to be as understanding as possible! Any charges will be processed via account credit or the card holding the appointment.
Gift Certificate Holders: The remaining value will be credited to your account for future use.
On-site Chair Massage: Deposit is refundable up to 72 hours before the date of the scheduled visit and 50% refundable after 72 hours More Info
Late Arrivals Should you arrive late, your session may be shortened in order to accommodate others whose appointment follows yours. Regardless of the length of the treatment actually given, you will be responsible for the full rate.
Gift Certificates Gift Certificates are non-refundable and expire on the printed date.
Please text or email with any questions or concerns. I look forward to seeing you!