In a desire to be effective and fair to clients and therapists the following policies are honoured
I kindly ask that you speak softly while in the office and silence any electronic devices during your visit so we do not disturb sessions in progress.
- Within 24 hours = 40% of the full session cost
- No call/no show = 75% of the full session cost
Gift Certificate and Series Holders
- Within 24 hours = 50% of the gift certificate/series session value is forfeit
- No call/no show = the entire gift certificate/series session is forfeit
Third Party Voucher Holders
- Within 24 hours = the voucher is forfeit
- No call/no show = the voucher is forfeit + an additional 50% of the voucher value
Any amount owed per the stated policy will be charged to the credit card on file and I will notify you before processing*
Late Arrivals If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Regardless of the length of the treatment actually given, you will be responsible for the full rate.
Gift Certificates are non-refundable and expire on the printed date.
Please call with any questions or concerns. I look forward to seeing you!